Terms & Conditions

Payment

Currently, we only accept payment through Visa, Mastercard, PayPal, and Skrill. Your amount will be charged immediately for all your selected items.

Receipt of Order Confirmation

You will receive an order receipt confirmation email as soon as you have placed an order. Please keep it in a safe place as we may ask you for information from it in any correspondence. If you do not receive this email, please contact us at support@gpillows.com, so that we may investigate and confirm that your order has been placed successfully.

Pricing

Prices include delivery charges unless otherwise stated. We reserve the right to alter rates at any time. It may be necessary to change prices either up or down, from time to time, including any alterations to the delivery charges. 

Reproduction

We take the utmost care to ensure that product information and colors are accurate. Due to the limitations of the photographic process, displaying products may not be the same color as shown.

Product Information

We do our very best to ensure that all items you see are as close as possible to the photographs shown, but slight variations in color and size may occur from time to time. We hope that you understand this and appreciate the skill and craftsmanship required to make such high-quality products.

Refunds & Returns Policy

Please visit Refunds & Returns Policy page for details about our returns policy.

Shipping Policy

Please visit Shipping Policy page for details about our shipping policy.

Privacy Policy

Please visit Privacy Policy page for details about our privacy policy.

Availability

All items are subject to availability. We will inform you as soon as possible if items you have ordered are not available.

Liability

We cannot accept any liability for a failure to comply with instructions expressly stated on the website. When you place an order to purchase a product from us, your order represents an offer to us to buy a product which is accepted by us by way of a dispatch note included when you receive your order. Any products on the same order which we have not confirmed as taken in such dispatch note do not form part of the contract.

We endeavor to check the accuracy of the information on this website. However, we do not warrant that such information will be error free and the user acknowledges that information, products, and services published on this website may include inaccuracies and typological errors. If the items do not on receipt by you substantially meet the description on this website, you are entitled to reject the items and return them to us.